VoIP: Not Your Momma's Phone System
Phone systems are the last piece of technology to transition from the industrial to the technological world (in our opinion). Businesses need to recognize that phone systems can save you big money and also make things run a whole lot smoother. Yes, it is worth it to upgrade your phones that still use dial up.
Wait....what is VoIP?
VoIP (Voice over Internet Protocol) takes the weight off of businesses shoulders because it allows their communication networks to be hosted in an external location. Do you know what that means? It means costs are being cut and that there is no more pain for constantly checking in on the PBX server (the old ways of phones) to figure out why an employee can't make a call.
Here is some more nerdy information about VoIP. Phone system structures are basically the same as the internet. With the internet, there are tons of individual servers and computers that talk to each other from different locations. Before the discovery of VoIP businesses had to use a network called the PSTN "public switched telephone network" which needed a private server called a PBX. PBX directed incoming and outgoing calls to where they were supposed to be headed. There is also voicemail and voice attendants but that's for another time.
It doesn't sound too bad, but when you have the option of VoIP, there is no decision that needs to be made. So why exactly switch to VoIP?
You will be rolling in your saved cash from switching to a VoIP service. You no longer have to purchase additional plans to remain on the PSTN. Instead a company *cough* Omega Computer Services *cough* will host your server on the internet and make sure it is set up properly to maximize bandwidth in all areas.
VoIP servers give you the ability to connect each phone over the internet, which is much preferred over the manual programming that one must do when using the outdated public-switched telephone network. Making changes to the network is so much easier using VOIP, simply because you can change programming all at once instead of on the PBX server each individual phone needs changing.
Not a literal party but with VoIP you can have multiple callers at one time that can speak to each other. With older phone systems, the maximum capability was two callers. With VoIP, a business can have multiple employees conversing from all over the world.